All prices include VAT, and orders will be shipped as soon as payment has cleared. Delivery is charged at £2.95 for a single item and increased by £1 for each extra item added to the order. Dee Sports will provide an exchange or full refund should you receive a faulty product or be unsatified with an item received on the following conditions: If any items in your order prove to be faulty, please return to us with a copy of the delivery note and indicate any problems with the goods and whether you would like a refund (excluding the delivery charge) or an exchange. If you change your mind you may return any products to us provided they are unused, in perfect condition and in their original packaging within 14 days for a full refund (less the postage charge). You must return the goods to us at your cost, and obtain a proof of postage as we cannot be held responsible for non-receipt of returns. All goods come with 12 months manufacturers warranty. Please note that fault during use, such as flooding, may require goods to be returned to the manufacturer for warranty confirmation. All goods should be returned to us with proof and date of purchase with reason for return, and all contact details including daytime phone..Your statutory rights are unaffected. If you have any problems you may contact us on 01244314204 during shop hours or email me joyce@deesports.co.uk